Terrible hotel, scammers.
Do not under any circumstances contact this hotel. To begin with, I specifically ordered a smoking room, overpaid more than for a regular room. Upon arrival, I was rudely told that the hotel is non-smoking. Showed screenshots from booking, where all this is allowed. It did not help, they
refused to give the difference in money. Further, there is no breakfast, the room is cold, the heating system works every other time, In the bath, the water flows in a small stream, and a little warm. Dirt and hair everywhere. There is no fridge or kettle in the room. And you will be forced to buy food in a restaurant at a price exceeding the price of 2 times a day... The prices for laundry are fantastic, it will be easier for you to buy a washing machine and do it yourself, and this is not a joke... Cherry on the cake: At the entrance I paid 800 USD for 4 days. For the reasons mentioned above, I decided to leave earlier. Two days before the administration warned. When I checked out, they promised me to return 200 US dollars to my card within 24 hours. More than 3 weeks have passed and the money has not been returned. I wrote to the booking administration, they could not help. supposedly they have no legal leverage over the hotels. And I will have to say goodbye to money ... I summarize: The hotel is a scammer, where you are required to pay a lot of money for everything, there is no question of four stars in it. And if somehow you ended up here, then do not pay money for earlier, then you will not be able to return them.Не в коем случае не связывайтесь с этим отелем. Начну с того, что специально заказал номер для курящих, переплатил больше чем за обычный номер. По приезду, мне по хамски сказали, что в отеле не курят. Показал скрины с букинга, где все это разрешено. Не помогло, разницу в деньгах отдавать отказались. Далее, завтраков нет, в номере холодно, система отопления работает через раз, В ванне вода течёт маленькой струйкой, и чуть тёплая.
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